Joris Hendrickx

Review of GS Belgium Distribution NV

Cupboard to the wall and back. Very unreliable col...

Cupboard to the wall and back. Very unreliable collections.

No quality control.

For a FULL year, FULL trucks are left at all times at a depot in the Netherlands.
The promised transit time of 1 day to the Netherlands is a myth. Even without leaving trailers, the transit time is 2 days in 50% of the time. If you leave the trucks it is 3 days.

Because GLS does not care about quality control, all problems persist and escalate.

So quality continues to decline.
Reliability for shipments to the Netherlands continues to decline.
Reliability of collection is left to the discretion of drivers. Is something going wrong? If they do not come to pick up, nothing is investigated, because there is no quality control.

Package lost? You may wait MONTHS for papers ... and MONTHS wait for reply. It doesn't interest them there either.

Problems are common ... all customers have had the same complaints for years ... but GLS doesn't care. Pure mass B2B distribution.