This is service you can count on and people you ca...

This is service you can count on and people you can trust. They train their staff very well. Have not ever dealt with a rude person to date. I have to deal with them on a regular basis for work and personal. I enjoy my time on the phone or by email with them. They have never been presented with an issue that they have not taken the time yo do their best to resolve.
I especially appreciate that they take it seriously when you do not have phone or internet and work promptly to ensure that you are reinstated the service you are paying for.
Only once have they been unable yo which was during a flood and a cut line and they gave a credit back on our bill for our missed service for more than I would have asked for.