Spoke to agent of the consortium after being put o...

Spoke to agent of the consortium after being put on 15 min hold. She was very aggressive in her manner and I felt uncomfortable speaking with her so I asked to speaked to someone else as well as her supervisor. She then gave me the phone number for the milwuakee consortium phone number but when I asked to speak to her supervisor she hung up. Unfortunately I don't have her name but I know that it was located within the waukesha county consortium center