Be assured this review is not just sour grapes; UC...

Be assured this review is not just sour grapes; UCSF has serious systemic issues (corroborated by multiple employees off the record).

I wrote this sitting in the reception area TWO HOURS past my scheduled appointment time in the middle of a weekday and they have yet to get to me. Now, if this were an anomaly it'd be easy to overlook... But literally *every* appointment in *every* department I've ever had here has had the same issue. (One note: on the occasions when actual care was provided, the quality of the staff is generally excellent. It's largely their administrative morass that this review is intended to address.)

Eventually I just got up, asked for a refund, and left. No apology or explanation was offered. One gets the impression that such things happen all day, every day here.

Despite repeated assurances that UCSF Is one of the finest medical institutes in the world, between this awful scheduling/planning, their doctors' amazingly labyrinthine bureaucracy (unparalleled anywhere else I'm told), and the apparent complete lack of interdepartmental communication, one is left with the impression that this is an institution that's heavily subsidized and attracts bright talents but is drowning in red tape, politics, and possibly ego.

Who then but a bureaucrat with a petty departmental fiefdom would want to work here more than a few years? Answer: you'll see when you meet the department head you're dealing with.

Disappointed and frustrated. I came to you for help UCSF - you've failed me thoroughly.