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Bejon Maneckshana

3 years ago

I called Yes! Air Conditioning & Plumbing to fix m...

I called Yes! Air Conditioning & Plumbing to fix my AC unit, which was blowing warm air. Phap N. was the service technician. He was extremely professional and respectful. His knowledge-base was very extensive. He explained things to me and let me tag along outside while he repaired the unit. He made sure I understood what was malfunctioning and why it needed to be repaired. Afterwards, he inspected the other AC units, the filters, the air ducts and the attic fans. He gave me a thorough eval and report on the different components, warning me of possible future problems. Phap is very skilled, professional, knowledgeable, and detail-oriented. I appreciate the time he spent on the job, though the actual repair just took 10 minutes.

I also was impressed by Viletta, the manager who took my initial phone call. She too was very professional, respectful and courteous. She immediately scheduled an appointment at my convenience.

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