I have been a happy patient here for over 15 years...

I have been a happy patient here for over 15 years with numerous doctors and health concerns. I have always paid my bills on time. The one time I go to the ER, my insurance changed for the worse and I owed a large sum of money. I spoke to them and we said I would pay a monthly fee, which I have been doing EVERY month. All of the sudden, with NO warning I receive a notice from a collection agency. I was appalled as I have excellent credit and saw nothing on the website or in writing from UCONN previously that they broke our verbal agreement. Extremely disappointed, watch your backs!!!