Greg Bradford

Review of Heartland Campus Solutions ECS...

First, their web development team is so incompeten...

First, their web development team is so incompetent that it took multiple payments from the checking account at the end of March. Rather than being proactive to reverse these repeated charges, they demand that I jump through hoops just to get the money back. Then they refused to refund for late fees that resulted from their error. They should be forced to pay us back...with interest. What they did may be legal, but it is not ethical. They could have proactively identified these erroneous payments and contacted those who were impacted. To my knowledge, they did not.