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The service sucks. Me and about 6 friends went to ...

The service sucks. Me and about 6 friends went to dinner on a Monday night at around 12:30am. The restaurant wasn t crowded yet it took an hour for us to receive our food. To start it took the waitress 15 minutes to get us drinks. The waitress didn t communicate why it took so long until I asked what was the hold up. She never took the initiative to say Hey I m sorry it taking so long but... After asking to speak to the manager she lied and said the manager wasn t there but that she called the manager to get us a 10% discount off the check because the food took so long. After discussing how poor our service was we found out that she was the acting manager and never called anyone. When we asked her name she didn t give it and said to look at the receipt. When asked what s the manager s name for the following day she gave a fake name. Instead of apologizing about her lack of communication she placed all of the blame on the cook. We tried to explain that it was her job to communicate that there was long wait on the food instead of having us sit wondering why it s taking so long. To make matters worse she brought out the wrong food so my friend never ate. She messed up a damn salad! This was the worse experience I ve ever had at a restaurant.

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