Sweatbucket

Review of The St. Regis Hotel New York

The interior was lovely. The staff were very helpf...

The interior was lovely. The staff were very helpful and nice. However I have two instances that were disappointing.

We had arrived early and left our luggage with the front desk. When we checked in they had told us they would be sending our bag up shortly. We waited 30 minutes and called regarding our bag and were told they would check on it. We waited another 15 and called back again as we had to get ready for dinner. We waited another 10 and decided to call again and go down and see what was up. The front desk lady was very nice and helped us look around only to have the bellman come off the elevator to say he just delivered it! Second, we thought our checkout was at 2 pm, only to get a call around 1 that we needed to be out 12. If that is the case, we were never specifically told and why were we notified after the fact? I just wouldnt expect small things like that to be an issue for a revered hotel. Also, we ordered room service pizza and holy, did it suck for approx. 15$ USD per slice.

Bed was super comfy, great bathroom (with a tv mirror), and fresh fruit. Great sound proofing as well, we barely heard any noises except for the occasional car outside.