Kimberly Williams-Smith

Review of TexasRenters.com

We have lived in our house for 3 years, our ac wen...

We have lived in our house for 3 years, our ac went out Friday afternoon, and working with Natalie has been the best experience working with someone on a repair since we moved in. Someone was out that evening even though the repair wasn t able to be completed until Monday, she stayed in contact with both myself and the owner of the house to relay information, and calling after the repair was complete to make sure that our ac was working. I hope they keep her on the maintenance side of things because her customer service skills are on point. The reason I did 4 stars is as a company overall there is room for improvement and that goes for a majority of companies.