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gwendolyn gwendolyn

3 years ago

was "a guest" in aarau because of a concussion. I ...

was "a guest" in aarau because of a concussion. I have no memories of the trip to the hospital and the first 15 hours of my stay.
After I was clear again, nobody in the KK felt responsible for telling me what happened, which examinations were carried out and how I was treated. luckily my partner was there all the time, was able to keep an eye on me and enlighten me when I woke up.

my partner told the employees at least 5 times that I didn't want meat, they wrote it down and still couldn't get me a meatless dish for lunch. in the end i got dry bread with confiture. I could still live with that. however, the hygienic conditions put a lot more strain on me. in the room with bathroom there was a pungent smell of urine, which after "cleaning" (toilet with sink under 1 minute. The CANNOT become clean, especially if the toilet seat is not lifted). on request you got pampy, then opened the window and gave me a basin in case I would break instead of cleaning the toilet properly!

my bed neighbor was allowed to leave the room earlier. after 2 minutes, their area was "cleaned" with new bedding and the floor was wiped through. questionable how this can be done hygienically!

I was released without an exit consultation with 2 sides for my family doctor. that's it. no instructions regarding driving, watching TV, sports etc.

I am anything but satisfied and will avoid this KK in the future!

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