Usually everything goes smooth here but this time ...

Usually everything goes smooth here but this time I waited 2 hours for a door and after 2 hours in the door I went inside to ask what's going on because they stopped loading me a while ago but i still had a red light on . The lady inside told me the first shift left at 3pm( an hour ago) and left me in the dock in the middle of loading and that second shift starts at 4:30 pm ...