We purchased seat and carpet protection plan with ...

We purchased seat and carpet protection plan with our BMW and after 4 years experienced some stains and discoloration on seats. The process of putting a claim in was done with relative ease. Once we filled out application we received further communication asking us for some photos. After the claim representative reviewed our file we were given a name and phone number to have car looked at and items taken care of. Everything was taken care of and so far the car looks great. They reapplied the protection so we are still covered for the remainder of the warranty period. Overall a good experience and based on this particular experience I would recommend the company.