If only I could give zero.

If only I could give zero.

Pre-booked a taxi from Blyth to Gateshead. 20 minutes we waited for our taxi to turn up, despite the office saying the driver was just around the corner and "didn't know the area very well"

Turns out he does know the area very well, so the office lied entirely.

To make matters worse, a family member called and got a taxi within 5 minutes, but our pre-booked taxi didn't turn up for 20 minutes???!

The office then asked the driver to take cash upfront from us...

Disgusting.