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I've always wanted to stay here and have been to V...

I've always wanted to stay here and have been to Vail for many years. My wife and I go every Thanksgiving. I called and spoke to an agent and due to COVID they asked if I wanted to purchase travel insurance. I trusted them and said yes. Was the first time I've ever purchased it. Well let me tell you its a scam. My wife got sick and not COVID and Lodge at Vail was the agent who sold me the policy and now AIG won't reimburse me the money I spent that was non-refundable. My wife was given specific instruction not to travel as she had a bad ear infection and we had to cancel. Lodge at Vail shame on you. You surely could do better than that. You have a nice resort why did you have to ruin it?

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