Very Disappointed with them today asked to talk wi...

Very Disappointed with them today asked to talk with the Manger Ed Allisoni had question about an issue that occurred and i even called ahead of time when i made my appointment but he was very rude unprofessional i pray for him because he must been having bad day but i have witnesse my husband. changing my oil to my car was not good at all. Keeps asking me for rating was bad not even one star.