So I come here with my family and we came from Vir...

So I come here with my family and we came from Virginia just to see the tour. It took us over 20 hours to get here because we were on vacation visiting many other places. This place was one of the choices we were going to visit while on vacation. When we arrived there on a little earlier, the tour was sold out and the worker said it to us rudely about the sale instead of calling the manager or owner to take care of the problem. My siblings were able to go in for free because they are under 12, but the way they said it to us about them going in was really rude. I'm just going to say that this Ben and Jerry's has the worst customer service ever.