Joseph Ricci

Review of Boch Toyota

the service department thought they could get me t...

the service department thought they could get me to pay $600 dollars for 1 spare key to my car, they thought that because I was 19 years old and showed up without a parent that they could take advantage of me, little did they know that I wasn't going to spend 500 dollars of my own college tuition savings on a key that only cost 120 at the OTHER BOCH DEALERSHIP. how spineless to try to target a young kid thinking I would believe a car key (without remote) would cost $600. Do you trust these kinds of people with your car? they also tried to sell me a water pump saying 3 technicians heard a strange noise from my engine. my car passed inspection 3 days ago. WHAT PART OF PRODUCING A KEY WITHOUT A REMOTE INVOLES RUNNING MY CARS ENGINE. there is no need for my car to be running after the valet guy parks it in their garage. Luckily the service manager was willing to help resolve the issue. However he spoke with his team and they lied to him about much of what happened. This sounds VERY SIMILAR TO THE OTHER REVIEW OF THE ELDERLY MAN GETTING RIPPED OFF. clearly this is the EXPECTED experience at this dealership. we returned a few days later after speaking to the service manager and being assured that if we returned we could get a key quickly made and turns out that was a lie since it took 2 hours again. my family will never return to Boch again you have lost 7 longtime customers. would love to bochs explanation for this one.......?