Nettie Kay

Review of Country Inn and Suites, Baymon...

The castle is beautiful and I enjoyed chatting wit...

The castle is beautiful and I enjoyed chatting with the bartender about the history. However, I would never recommend staying in the cottage! It was miserable. It s February and it was so cold, only heated by a small heater. It didn t even reach the bathroom at all! It was so cold in the bathroom it was unusable. There is also no tub and the shower leaked continuously spraying cold water everywhere. There was no way I could take a shower in there, I could barely use the toilet it was so freezing cold. I opted to shower when I got home. I was charged a total of $228 for this room (weekend rates) and it s not something I would ve spent $20 on had I known it would be so cold and miserable. Very disappointing for someone that doesn t have many chances to go on a vacation and then to be charged this much money. I only gave it 2 stars because the castle is so beautiful. And on top of that I was told there was no room left in the dining room and I couldn t eat dinner there. A guest can t have dinner? Just an awful experience all the way around, so disappointed. I hope to hear from management. -
Annette and Jon Johnston