Confusing and hard work! Purchased insurance in th...

Confusing and hard work! Purchased insurance in the afternoon, deposit taken from my bank straight away and I received an email saying insurance documents will follow. Literally 24 hours later and nothing. I checked the MID website and my car showed up that it wasn t insured. I rang them and they went through a whole insurance quote again only to leave me in a panic because the guy said I ll just put this through the system to see if you need to pay anything additional to your deposit . Like what the hell!! Luckily I didn t! I did though ask why I hadn t been sent insurance documents as mentioned and he said that you need to ring through to confirm everything before we issue a certificate for your policy. Would ve been nice to know that! I think I was lucky compared to some people. I m definitely regretting purchasing this policy, seriously hope I never need to call them. I ll be going elsewhere when this policy is done with!!