I was really disappointed by my appointment today....

I was really disappointed by my appointment today. I had taken appointment (X01JOMYW1J) for car service at 8:40 AM on July 14th and requested them check dashboard, breaks and also mentioned them complete on same day due to some reasons, but they called me at 5:00 pm (at end of the day) saying that we they are unable to complete today and Advisor was saying that they had 15 tech people, as it was Saturday they dont want to work and will give first presence to appointment vehicles .

they didn t even check i had appointment and gave me explanation for not completing the work. I needed all my car safety to be checked. They call me tell me that car s brakes are not working properly but they cant do it today because of other appointments. How will i dare to drive my car when i know that brakes are not working properly. And i have to go to san antonio on Monday. When i mentioned this, the advisor very conveniently said that i can give my car at san antonio honda center but cannot help me today only because i dint have appointment.

I am not happy with servicing, this is 2nd time i am facing problem here.