Great Hotel Staff, Rooms and Restaurant

Great Hotel Staff, Rooms and Restaurant

This was our second time at NH Firenze and for good reason, see my title. Everyone at the front desk that we encountered, namely Nadine, Federicka, Dolores and 2 others, we did not get their names (shame on us) were super helpful in making our stay one of the best in all of our travels. We had adjoining rooms and both rooms were very clean, spacious and comfortable. Our rooms were facing the front and we could hear the tram and sirens, but it did not bother us at all. There were times we even had our windows open.Breakfast was wonderful and had quite a variety to choose from. Their coffee machine provided different choices of coffee which was nice. Same as the front desk, the restaurant crew was busy running around making sure that everyone was comfortable and happy.The hotel is about a kilometer from the city center. Staying at this hotel requires a lot of walking, which was not a problem this time of the year, but could be a problem at peak of the hot summer months, which was our first time in Florence last year.Nonetheless, it is the staff and the the rooms that make this hotel a great place to stay. We'll be back!