Charlie McKenna

Review of Ballantyne Diamond

The store and all of the employees were very nice....

The store and all of the employees were very nice. I went in to have my watch repaired, and was offered a drink. When I went back to pick it up I gave the man behind the counter another watch with a broken pin and he replaced the pin. Once I got home I noticed that the pin was installed totally wrong on my NATO band. I had to take the pin back off myself and put the watch together properly myself with no tools. This was not a terrible problem, but with any attention to detail at all it could have easily been avoided. They were also unable to repair the watch I went in for originally, however that was not their fault and they suggested I send it in to citizen and did not charge me for anything other than the pin.