Sam Hoats

Review of JW Marriott Grand Rapids

12th Floor river view was sweet (Girlfriend took t...

12th Floor river view was sweet (Girlfriend took the "trendy" photo) and the falling snow made it even better. We were extremely happy with the bedroom, bathroom amenities and used the Bluetooth speakers to jam out to Christmas songs whenever we were in the room.

We also did a couples massage and felt that the spa facilities were very relaxing. Pool and hot-tub area is nice but there was a ton of little kids screaming, which was as relaxing as it sounds.

Four stars because we had really bad service while listening to the live jazz/blues band. It was extremely difficult to even flag someone down, so it took 45 minutes to get a martini and another hour after to get another one. I would have gladly had 4 or 5 instead of 2 (same with my GF) so they lost out on some money in that aspect. Order two at a time if you're ever there and are planning on staying around.

Breakfast was great the next day-- food was fresh on the buffet, and my ordered meal was fantastic as well.