Jocee Worley

Review of Grand Hyatt San Antonio / Hyat...

The rooms aren't terrible and were cleaned well, b...

The rooms aren't terrible and were cleaned well, but it's very evident that not much planning goes into how they will direct traffic during very large conferences such as AVID. It took my friend 3 HOURS to check in because the line was that long. If you know thousands of people are coming in on one day there should be more staff available and a better system in place.