Leslie B K Ong

Review of Melbourne Polytechnic

I spent a good 3 hours going through their enrolme...

I spent a good 3 hours going through their enrolment process for the Advanced Diploma of Conveyancing only to be told today that the course has been cancelled for the month of February 2018.
To add salt to the wound, they then tell me that it has been postponed to April 2018 but couldn't commit that the course would in fact commence then as it would be dependent on the number of applicants.
I paid for this course in full so now I have to wait for a refund until I can apply at a different college.
I should add that part and parcel of the enrolment process included a competency test and mundane induction by the lecturers.
What I don't understand is why they put applicants through these processes, expect them to commit to the course when they will not in return commit to running the course in the first place.
Poor administration and really poor form to expect applicants to wait indefinitely for when they decide to run a course.
I will be bringing this up with Consumer Affairs as they should be stricken off the record as recognized course providers for being so unreliable.
Fortunately, they are not the only providers for the course that I have applied for and after this experience, I have most certainly lost faith in their abilities to provide adequate learning in a professional field when they run their course so unprofessionally.
Melbourne Polytechnic - Your Learning and Career Partner?
I don't think so!

Update : 21st March 2018.
I rang the number as suggested by the poster below and nobody knew what I was talking about so I got hand balled from one department to the next until I decided that I had had enough and hung up.
The inefficient bureaucracy never ceases to amaze me.
If you want to speak to me, then I suggest you call me because quite frankly, my time is valuable and I don't enjoy wasting it speaking to people who have no idea with what's going on.