Dean Hope

Review of JLA Ltd.

You should be absolutely ashamed that you own Cicu...

You should be absolutely ashamed that you own Cicuit Managed Laundry.

Where to begin with Circuit? Terrible company.

I've had a top get a nice hole in it (which doesn't seem like much but it's an expensive top and it could get worse now) from the washer and had to put my stuff through the dryer again because it's nowhere near dry.

Their phone line says they can't take complaints until the next day, seems arbitrary but okay so I said I'd like to report that the machines aren't working properly. She says "just the dryer". Yeah because of course, putting holes in clothes is what washing machines should do.

Their solution was for me to send the top to them for inspection. How can they expect them to trust them with it when they're a laundry company that can't even dry clothes.

I was "given a refund" for my drying not working in the form of circuit credit. When I went to top up the machine didn't work and of course the phoneline isn't able to help for arbitary reasons.

They have also told me that the washing machine was faulty but won't give me an engineers report to claim on insurance.

They are able to get away with this downright terrible service as they don't actually have to deal with their consumers and instead deal with the universities who make it so students have no choice other than to use this terrible service.