Elise Calentino

Review of The Healthy Weigh Now at Gener...

This entire practice is awesome!

This entire practice is awesome!

I called to make a new patient appointment and the person I talked to was very pleasant in helping me with what I needed. My husband went first and then I went a few days after him for our new patient exams. We both saw Dr. Cox and loved him! The front desk was great, the MA was awesome, and the doctor's bed side manner was fantastic.

I absolutely hate having my blood drawn, as I am a difficult draw and my veins like to roll and hide, but the person that took blood for my labs was great and got the right vein on the first try so I didn't look like an abuse victim afterwards.

They have a very convenient patient portal that they utilize. I got my lab results with notation in a couple of days. I had to have an ultrasound and also received those results with the doctor's notes with a surprisingly quick turn around time. I even forgot to ask the doctor to fill my prescription I've been taking for years while I was at the office so I called and within 20 minutes I got a call from the pharmacy letting me know that it was ready to be picked up.

I worked in a family practice for many years so I may be pickier than most about the care I receive. I can also say with confidence that most of the negative reviews here are probably situations where the patient is at fault but are blaming the practice because they don't know any better or weren't listening at their appointment. Sadly, working in healthcare you can't respond to poor reviews effectively because if hipaa otherwise I'm sure the practice could defend themselves with what actually happened. Most do not recognize or understand the issues that you can encounter in a family practice and if patients bothered to educate themselves and/or not wait for the last second to refill their prescriptions a lot if these problems would never occur. There are also a huge amount of restrictions placed on practices by the insurance and therefore by patients.

Anyway, this place is great and I would recommend it to anyone!