Lousy customer service. Called the company, to ge...

Lousy customer service. Called the company, to get basic info regarding pricing, package options, the installation or start up process and clarity regarding whether or not they service the Hyde Park/University of Chicago area. The representative responded consistently with I don t know , I m not sure and I can t say . Really unfortunate, as several of my colleagues and students were on the call and we re initially interested in securing service. On to the next (prepared) WiFi company.