The one Me and my wife went to was a kennel with a...

The one Me and my wife went to was a kennel with a big dog running around the office and then she does not tell us theres a 40.00 dollar fee to have it taken out of your refund and when I get home is when I find out so I take a check back in for the fee and the gril there calls my wife and says its to late to get our 40.00 dollars back and she still has my check and all this comes two 390.00 for a 179.00 dollar tax prep fee. And before we left the frist time she says to me and my wife she can do what ever she wants she,s indpendent Thats when I said we,ll see what Hand R block said.This was a Hand R block in Dumas Texas not headquarters I am sure they do not steal there customers money!!