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Bill Calhoun

4 years ago

My sales person was great, but I would not recomme...

My sales person was great, but I would not recommend purchasing a used care from Sesi. Their standards of quality and cleanliness are very low. I purchased 2 cars at the same time, one had obvious damage, the other we noticed after taking delivery. Both needed repairs. The first car was damaged between the time the internet photos were taken and the time I purchased it. They worked with me to try and fix it, but, after 2 attempts, the paint repairs were still poorly done.
The second appears to have been in a minor accident that didn't show up on the car fax. That is not Sesi's fault, and they worked with me to make repairs, that they are unable to complete. I went to pick it up the 2nd vehicle this afternoon, and the exterior was dirty and the repairman's hand prints and swirls were all over the area that was repaired. There was no effort to return it to me clean. Very disappointed. As I said, my salesperson was great, even Kermit, (I believe the shop manager, was great) but the overall quality, care, and attention to detail is not .

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