Bella Priestley

Review of ANA Hotel Sydney

We were comfortable and quite happy with our stay ...

We were comfortable and quite happy with our stay though I'm disappointed to say, it was fairly unremarkable. We used the gym/swimming area and the gym is very well equipped, though some large windows would complement this area very well. We would have liked somewhere to sit and enjoy the sun and perhaps some food/beverages around the pool. We felt that the Horizon Club was of no value. We went there a couple of times and both times the only snacks on offer were small sweets. We have enjoyed these services at other hotels where savoury snacks and alcohol are served almost 24/7. Access to newspapers/magazines was very good. The fruit in our room was not fresh when we arrived and was refreshed at all during our stay. By the time we left, 5 days later, the mandarin was almost black. If this service is being offered it should be upheld or just don't offer it. Waiting for lifts was sometimes frustratingly slow and often the lifts were full to maximum. Housekeeping was excellent as was room service. Our room service meal was excellent.