L

Laura Land

3 years ago

I'm on the verge of believing this car manufacture...

I'm on the verge of believing this car manufacturer practices in deceptive trade.
I purchased a new Fiat Spider 124 on Nov. 23, 2018. I was rear-ended in an accident on Dec. 15, 2018. Parts were ordered on Dec. 18. As of Feb. 25, I am STILL waiting on one back ordered part and therefore still driving a rental vehicle.
Fiat has reported the part would ship on Jan. 18, Feb. 26, March 11, March 20 and April 10. Again, no part has shipped. To-date I have no hope of ever receiving this part.
I opened a claim with Customer Service on Feb. 15. In the week following, no one from this corporation has done anything to address my issue or assuage my anger. My concern is they sold me a new car they cannot repair. I have also filed a complaint with the Better Business Bureau.

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