Yosemite Sam

Review of Atlantis Casino Resort Spa

At the time of reservation (front desk), the reser...

At the time of reservation (front desk), the reservation clerk, said, he is giving us upgraded suite, because, the regular rooms were all filled. We were happy to get an upgraded room at no extra cost, but guess what?, We got the room NOT A SUITE, as told, at dead end hallway, next to heavey air-conditioning equipments, humming, making loud sounds. I suppose, Atlantis want us to keep an eye on thier a/c system to make sure, the system is running well by watching all night, instead of sleeping.

The absolute worst, we wish, there was a way to give Five NEGATIVE STARS. We will not stay here again ever and will not give our business to this company. We were so angry, that we decided to eat at Harrah's, and play there instead of dinning and playing at Atlantis, and moved to Harrah's to stay, here they were curtious, sincere and appreciated our business.