My key for my Lexus IS300 broke on me this morning...

My key for my Lexus IS300 broke on me this morning, and it was all I could do to start my car. I had an appointment in Nashville today, so I stopped by Lexus of Nashville to see what could be done. I walked in to one of the nicest, cleanest dealerships I have ever seen and made my way to the parts counter. I was greeted by Dalton as soon as I walked up. He was very professional and explained everything very well, and what options were available. I made my decision, paid for my replacement, and within a couple of minutes Dalton had me ready to go. What was a bad situation turned into a pleasant experience. Thanks Lexus and Dalton.