William Ainsworth

Review of McLean Hosptial

This facility knew about my mother's case in great...

This facility knew about my mother's case in great detail. The coordinator, Leslie Keebler, read over several emails, not to mention the admission request letter and the letter from my mother's primary therapist. The hospital, upon arriving, told her they never saw a case as severe as hers, that she should have had other physical health problems addressed (although they knew of them already) first, that they had NO CLUE how severe her OCD was (although they do via email and the admission request itself, not to mention the hour long survey my mom took that detailed her case). Additionally, no care was actually provided to her other than showing her where the kitchen was and making her move her bedroom during dinner. For an OCD hospital the rooms weren't even "normal" clean, with cobwebs in the furniture as well as prior patient's garbage and loose change in drawers. They sent my mom home without helping her, with Michelle rudely stating "We would be setting you up for failure". Finally, they offered no alternate plan for her care going forward.