Tanja Bickley Review of Red Lion Wendlebury
Lovely location. Seemed like only 2 members of sta...
Lovely location. Seemed like only 2 members of staff working. Unfortunately myself, my daughters and my elderly Mum arrived 30 minutes late. The other 2 members in our party arrived on time and placed their order as they were unable to contact us to advise on whether we would be arriving or not. When I (daughters and Mum) finally arrived, it wasn't until the orders arrived for our friends we were acknowledged - this was approximately 10 minutes after we arrived. We were advised they couldn't take our order at that time, due to the kitchen making up meals for a group of 15. Fair enough. I asked if we could order drinks and we were told we had to wait until the other staff member was free. One of our friends meal was cold (sweet potato gonnuchi). Our order was eventually taken and my daughters burgers were incorrect. At no point was our table asked if everything was OK, and we struggled to find a member of staff to order dessert and then eventually the bill. I took the bill to pay it and there were no staff around. I waited 5 minutes before one of the 2 staff members walked past and said I had to go to the main bar to pay. The lady who (eventually) took payment was so disinterested in what she was doing, that she took 3 goes to match our receipt to our order on a screen, no apologies, no "Thank you". Basically borderline rude.
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