My family and I have been coming to this location ...

My family and I have been coming to this location and the Eiger Rd location for years and have been well pleased. However I had a very disappointing visit for a physical and labs this week. I was told that sick pts were not allowed to go to the Westlake location - only the Southwest location. At my 8AM appt, there was a man already there who was coughing and took off his mask to blow his nose and then touch the credit card keyboard. He sat down and and only had his mask over his mouth. I asked him to cover his nose as well and only very reluctantly moved the mask up a bit. When he was called back, I went to the receptionist to tell them that they need to disinfect the keyboard. They seemed unconcerned and very passive. Eventually they cleaned the keyboard. Also, my temperature was taken only after I was called back. If this man did have COVID, would I be contacted? Also, waiting for labs, patients tended to congregate together. I have family members coming to this location soon and am very concerned about a COVID compliance issue here.