Lynn Parker

Review of The Henley Park Hotel & The Mo...

Good hotel, generally. Nice room with a comfortabl...

Good hotel, generally. Nice room with a comfortable bed and a good shower. Clean and comfortable room overall. The breakfast choice and quality are good. Most of the staff are friendly and accommodating.

I would have scored it higher had it not been for one detail - I would stress, be careful when leaving, they may order you a taxi even if you have your own booked and paid for. Despite repeatedly telling the porter I had my own car booked, and they would arrive at 6pm and give my name. As I was exiting the hotel, he came over to me and told me that my car had arrived It turned out it wasn t my car but one he had arranged. It caused me much inconvenience, extra money, and stress.

I give them the benefit of the doubt, and perhaps it was a genuine mistake, and the hotel or porter are not working on commission with the taxi firm. However, I did make myself very clear that I did NOT require them to find me a cab, and that I was expecting one I had booked myself, so would urge anyone staying here always double check the car you are getting into is the one you payed for!