Alexis Pieczynski

Review of Basil Ford

I am generally not the type to leave a poor review...

I am generally not the type to leave a poor review, but I am ashamed to say that I ve done business here. I dropped my truck off at 830am to change tires that were bad when the truck was sold to me. I didn t receive the truck back until 5pm, some issues occurred that I understood (all 4 tires were done and they ran over a screw and needed to replace the tire (again)). Got into the truck, the inside was extremely dirty from the technician, my steering wheel was covered in grease and oil all over my seats...Then I get home to figure out they put the wrong size tires on my truck. Absolutely unacceptable!!!! The only positive of this visit is that Aaron was friendly and understanding of my frustration.