John Giannone

Review of Casa Madrona Hotel & Spa

Very convenient location. We followed a GPS from ...

Very convenient location. We followed a GPS from SFO. Took us through downtown SF. I think there is a better way so do just a bit more research regarding directions. The place was wonderful. Big rooms. The staff was generally very helpful. We had an issue that was not resolved to our satisfaction. At check out they credited us for 3 days parking and one night stay. Very nice. When they didn't deliver they stood behind their promise of quality. Rare these days.