Lianna Sanford Kazarian

Review of PEP BOYS AUTO PARTS

I came in on a Sunday morning with a dead battery ...

I came in on a Sunday morning with a dead battery that I thought was still under warranty, no receipt, no tools to get it out, and a couple of exhausted and hyper kids in tow. John was amazingly kind and helpful! He removed the battery for us, was able to look it up and find that the warranty did still apply, and showed us how to install the new one. He made a very stressful situation much better and saved us over $100!