Joe Phillips Review of Redscroll Records
Updating my review. I purchased two albums I alrea...
Updating my review. I purchased two albums I already had in March, and I specifically asked if I could exchange them if I already had them, and told no problem. Had to take a business trip for work and figured I'd exchange them when I got back. Well I got back a day before we entered lockdown for three months. Figured I'd wait until they reopened to exchange them, but they decided not to. So I emailed to ask for an exchange and was told the best they could do was buy them back at a reduced rate because 30 days passed. Well what should I have done during the lockdown and subsequent store closure? The albums are sealed with the price tags on them and are perfectly fine. I understand this is a tough time, and I hated to make the ask to begin with, but after buying $1k+ in vinyl and never returning or exchanging anything, the curt response and non-solution rubs me the wrong way. Now I'll have to throw them up on eBay or just gift them at eat $50. It's not like I was asking for a refund just to exchange and they would have two perfectly saleable albums in exchange. Because of this, I've discovered three other record stores, that in the future will get my purchases instead. Wishing Redscroll the best of luck in the future. You guys used to be my favorite. I discovered the joys of 180g vinyl buying several from you, but time to move on I guess. Too bad.
**Original Review**
Apparently my first review didn't make it through. Strange..
Anyway, this is an amazing record store! From new 180g+ to used and everything in between. Great Indie/Metal selection. However, I've spent over an hour in here in the past and still haven't had a chance to check out the Soul/Funk, Jazz etc. I'm sure it's just as amazing as the rest of the store. I've found some pretty obscure stuff in the front room. Need to check out the back room someday. I always manage to come in an hour and a half before closing. Not enough time. Could spend four hours plus.
The owners are super friendly and accommodating. I was given a tour my first time in. The records are all clearly priced unlike some of the competition where it's a surprise when you check out. Unlike some record stores it doesn't have that dusty, dirty, mildew smell that you get with some other stores.
And to top it off they were playing Camel when I was in last. Ahh...
Such gem of a record store. Highly recommend it! Especially if you're a music junkie!
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