I ordered a kayak in FEBRUARY for my son's birthda...

I ordered a kayak in FEBRUARY for my son's birthday in May, the original estimated ship date was early April. I went in to inquire and they told me the boats were in but that there was a problem with the seats. That hobie sent a load of boats with no seats. My son's birthday came and went. (I rented a house on the river his birthday weekend planning to surprise him with it, didn't recieve it.) I went in again in June and was told it would ship June 15th to the warehouse in Kentucky then to them. I waited another month, went in to inquire again a few days ago (July) and they said their system still showed it to ship June 15th but that they hadn't recieved anything. This is a $5k kayak that is already paid for, summer is winding down, and I still can't even get a solid answer on where or when the kayak will be in. No one seems to be accountable for anything at this store.