I have called over 30 times today because I got lo...

I have called over 30 times today because I got locked out of unemployment claim, was hung up on by an automated system every time, and am now on hold with a loop of "all of our representatives are assisting other callers at this time, your call is very important to us, please stay on the line and your call will be handled in the order is was received" with no end in sight. based on other reviews everyone working here either needs to get fired or they need to hire more people.