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Scott England

4 years ago

I have talked with two different individuals from ...

I have talked with two different individuals from the call center, I really am not impressed. I would go through and fire from the top down and make everyone go through mandatory customer service training. The two different folks I talked to, could not have had any type of customer service training or experience. The first one was a robot, he kept repeating the same line over and over again. Then the second one, well let's just say they really need to pull that recording and fire her!!!. She was rude and nasty.

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