J

I was lied to about a feature of the car we bought...

I was lied to about a feature of the car we bought. Remote Key-Less entry is not the same as "Key-Less Entry." I still have to dig for a key and push a button. I want the car to just know it was me, and open when I touch the door and the fob is within range of the receiver. I don't want the hassle of digging for a key in my purse while trying to wrangle a 5 month old and a 2 1/2 year old in a parking lot full of bad drivers. This really bothered me because this feature was something I really wanted in our new car...and we don't have that.

The worst though is the service we got AFTER the sale when we got the "extras" installed. (Tinted glass, a low-jack and remote start.) The tinting and Low-jack went okay -- the remote start went horribly wrong. The car was in and out of the service department for weeks and the tiny loaner car was TOTALLY insufficient for our family of 4.

Finally they had to reorder the part and gave us back the car with PIECES of the DASH LAYING ON THE FLOOR!

When the part came in I took it back again and asked that they PLEASE put the dash back together... but when I got the car back the piece was STILL on the floor...

SO -- I am going to attempt a THIRD trip to the service department to put this car back together but I am getting very unhappy about the service I have received!!

Comments:

No comments