James

Review of Muse Amsterdam

Don't fall for the noisy basement rooms with the b...

Don't fall for the noisy basement rooms with the breakfast/24 hour coffee room above them. They also have the the elevator and the stair door banging too. Two of the three basement rooms have large windows which is good if you enjoy having everyone on the breakfast terrace looking straight down into your room.

Good bed, Good bathroom, good towels, espresso machine and tea 24 hours a day in the breakfast room, Nespresso in the rooms and good location.

Indifferent meagre breakfast for 12/person.

Very dim lighting in the rooms only one chair, one bed light, not really comfortable for two people if they want to sit, type, drink coffee or read at the same time.

Our main complaint though is that when we booked it said the only thing available was comfort room basement, turns out that this is a different class of room from comfort room upstairs. We asked by phone the day before and again when we checked in for a different room.

"No we are fully booked, sorry"

The today the noise started in the breakfast room over our heads at 6a.m. and we asked again for another room.

"No we are fully booked, sorry, maybe tomorrow night. You booked a basement comfort room" When we pointed out it doesn't say it is a basement room under the breakfast room and it costs the same as a comfort room upstairs the manager Ahmet said "Well it doesn't say the hotel is on a street either or that there are other buildings around it".

So stay if there is nothing else in the area but don't fall for the noisy basement rooms.