this is a terrible costumer services, never waited...

this is a terrible costumer services, never waited more than an hour on hold just to find out about my order and nobody came to the phone. I had called as soon as they open (10am) and the stupid voice recorder came again " hate to make you waited but still Nobody seen to be able to answer the calls been made. I had placed my order more than two weeks and still not even received and nobody answer the calls.
DO NOT RECOMMEND TO NOBODY TO ORDER ON ONLINE.