Sue Whittaker

Review of Hagerstown Ford

Stop at service center Oct 22 to make appointment ...

Stop at service center Oct 22 to make appointment to replace a shock on my back door which was under warranty got a appointment for Oct 28th at 10am. So I drop my car off and go in the lounge to wait, 1 hour and 40 minutes later they call my name and he says iam sorry we don't have the part in stock . Thanks for my wasted vacation day . I will never buy another vehicle from this dealership.
Here for a oil change 1/3/20 had a 9am appointment and it 9:50 and my truck is still setting outside this place is the worst this is my last free oil change and iam glad i don't have to deal with this dealership again!!!